when you’re a returning customer, it says a lot about the company, the quality and the customer service. I haven’t had a bad experience. All good !!!!!
This is my second time purchasing this hair. The first time I actually cut the hair off the weft and used it for boho braids. I had no tangling and minor shedding but that is dependent on your braider. This time I did a traditional sew-in. My stylist was impressed with the hair. Both times I dyed it jet black and had no issues. I will say it is important that you follow the care directions and use cool to luke warm water. Dilute your shampoo and use something like a biosilk silk therapy while damp. Pay attention to the hair and give it hydration.